I rang up to see if they had received my super forms etc and they lady was very nice explained that yes they had and that they had only just starting processing forms that were received on 11th April.
I was a bit cheeky and rang before the 10 day mark (they received mine on 18th April)...
Was advised I should hear from them either way within working days after 18th April....
SIGHHHHHHHHHH waiting is horrible I just want to know either way